USER SERVICE

The NGCL team has always been rooted in the enthusiastic community and built a diversified and characteristic service system centered on user needs. 

With intelligent means as the core, we can not only quickly respond to and solve various user problems, but also accurately capture and convey everyone's true voices, thereby continuously promoting the experience upgrading of event operations and community ecology.

To provide users with more comprehensive support, we have set up an exclusive service team. Through various tools such as online AI intelligent dialogue and instant messaging, we offer considerate services to community members around the clock. At the same time, we have established a sound reporting mechanism for illegal and irregular behaviors, encouraging every user to participate in supervision together, so as to create a healthy, clean and orderly community environment where every love can grow freely in a standardized way.

You can contact us through the following channels:

service@ngcl.asia